Welcome to Bennys DMC. By accessing or using our website, services, or booking any travel arrangements through Bennys DMC, you agree to comply with and be bound by the following Terms and Conditions.

1. Company Information

• Bennys DMC is a destination management company providing travel services including tour packages, transportation, accommodation bookings, sightseeing, and travel assistance.

2. Booking and Payments

• All bookings are subject to availability.
• A deposit or full payment may be required at the time of booking depending on the service.
• Payment must be made through approved payment methods provided by Bennys DMC.
• Bookings are confirmed only after receipt of payment and confirmation from our team.

3. Pricing

• Prices are subject to change without prior notice due to changes in government taxes, fuel costs, exchange rates, or supplier pricing.
• The final confirmed price will be communicated before booking confirmation.

4. Cancellation and Refund Policy

• Cancellation requests must be made in writing via email.
• Refund eligibility depends on the cancellation policy of hotels, airlines, and other service providers.
• Processing time for refunds may take 7–14 business days after approval.

5. Changes to Bookings

• Any modification requests must be communicated as early as possible.
• Additional charges may apply depending on supplier policies and availability.

6. Travel Documents

• Travelers are responsible for ensuring they have valid:
• Passports
• Visas
• Identification documents
• Any required travel permits
• Bennys DMC is not responsible for denied boarding or entry due to missing documentation.

7. Liability

• Bennys DMC acts as an intermediary between travelers and service providers such as hotels, airlines, and transportation companies.
• Delays or cancellations caused by airlines or third parties
• Weather conditions
• Natural disasters
• Political situations
• Loss or damage to personal belongings

8. Traveler Responsibilities

• Follow local laws and regulations
• Respect cultural norms
• Maintain proper conduct during tours
• Bennys DMC reserves the right to terminate services if traveler behavior causes disruption.

9. Force Majeure

• Bennys DMC shall not be held responsible for failure to perform services due to circumstances beyond our control, including natural disasters, strikes, pandemics, or government restrictions.

10. Governing Law

• These terms shall be governed by the laws of India